UK customers you may select the following delivery methods at the check out:
£3.99 Royal Mail 2nd Class Signed for- (2-4 working days)
FREE on all orders over £75
£4.99 Royal Mail 1st Class Signed for- (1-3 working days)
FREE on all orders over £100
NEXT DAY SPECIAL
Orders £0-100=£8.99, £100-200=£12.99 and over £200=19.99
Order placed before 17:00 PM Monday to Friday will be delivered next working day. Orders made after 17:00 PM Friday will delivered on Saturday using this service.
Prices same as above
Order before 17:00 PM on Friday for delivery on Saturday
£16.99 tracked & signed 3-5 working days
Europe delivery is free on all orders over £150
REST OF THE WORLD
£24.99 tracked & signed 5-7 working days
Please check delivery charge from the list
Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary in each country.
*Please note that delays can occur in customs, and these delays are beyond our control.
All deliveries need to be signed for, please ensure that there is someone available at the delivery address to sign for the parcel. Please note that the option is given at the point of placing your order to have the goods delivered to an alternative address from the invoice
- Your rights to return goods are protected under the UK Distance Selling Regulations.
- Please make sure you return the unwanted items in the original condition in which you received them. This includes all original tags and packaging.
- All items will be inspected upon their return.
- Items must be returned with in 7 days of delivery.
- You must fill the return form before you dispatch items.
- Items must be unworn and unwashed.
- Items must have all tags and labels attached.
- Items must return at the customer's expense.
- If you purchased multiple items and your order is eligible for free UK delivery and you decided to return one or more items
then delivery charges will be base on total items you keep and if it is less then free UK delivery amount delivery charge will be deducted from refund amount.
- You must obtain proof of postage just in case your order is lost on its way back to dressdirect. Failure to do so may result in us not being able to
process your return.
- We reserve the right not to refund you if you return items to us outside the terms of our return policy.
- International orders are NOT eligible for a return.